Booking a service

The booking flow is four short steps and a final autonomous turn.

1. Sign in with your phone number. We send a one-time code by SMS. In demo mode the code is shown to you on screen.
2. Identify your vehicle by VIN, or enter make/model/year if you do not have a VIN handy. The VIN is decoded against the NHTSA vPIC database.
3. Symptoms. Describe what is happening in your own words. Tell us whether the car is safe to drive right now and tick any of the listed red flags that apply.
4. Review. Confirm the booking. The autonomous concierge then runs the safety, wellbeing, and dispatch checks and proposes either a service appointment or a tow.

You can also start with voice, photo, or noise intake. Use the page that matches what you have to share — a description, a picture of the dash, or a recording of the sound.